Terms and Conditions - House Clearance Catford
Welcome to our House Clearance services in Catford. These Terms and Conditions govern your use of our services and outline the obligations and rights of both parties involved.
Introduction
Our house clearance services are designed to provide a comprehensive solution for individuals and families looking to declutter or clear a property. By engaging our services, you agree to adhere to the following terms and conditions.
Scope of Services
We offer a wide range of services including:
- Removal of unwanted items
- Sorting and categorizing belongings
- Recycling and disposal of materials
- Cleaning the cleared space
All services are carried out in compliance with local regulations and environmental standards.
Booking and Payment
Booking Process
To schedule a house clearance, please contact us through our website or phone. Upon receiving your request, we will provide a free, no-obligation quote based on the size of the clearance and specific requirements.
Payment Terms
Payment is due upon completion of the clearance. We accept various payment methods including:
- Credit/Debit Cards
- Bank Transfers
- Cash Payments
All prices are quoted in GBP and are inclusive of VAT.
Cancellation Policy
If you need to cancel or reschedule your booking, please notify us at least 48 hours in advance. Cancellations made within 24 hours of the scheduled service may incur a fee to cover any preparatory costs.
Liability and Insurance
We are fully insured to cover any accidental damage that may occur during the clearance process. However, we are not liable for pre-existing structural issues or damage caused by undisclosed hazards in the property.
Customer Obligations
Customers are required to:
- Ensure that all valuable or sensitive items are identified and safeguarded
- Provide clear access to the property
- Disclose any specific requirements or restrictions related to the clearance
Privacy Policy
We are committed to protecting your privacy. Any personal information provided to us will be used solely for the purpose of delivering our house clearance services and will not be shared with third parties without your consent.
Dispute Resolution
In the unlikely event of a dispute, we strive to resolve the matter amicably through direct communication. If a resolution cannot be reached, the dispute may be referred to an independent mediator.
Amendments to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to you through our website or directly via email.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any legal proceedings arising from the use of our services will be subject to the exclusive jurisdiction of the courts in England and Wales.
By using our House Clearance services in Catford, you acknowledge that you have read, understood, and agreed to these terms and conditions.